Online Podiatry Consultations Remote Access & COVID-19

We are excited to announce that online Podiatry consultations are now available through FNQ Podiatry & Orthotics. We’re foot focussed, technology inspired and results driven and are always expanding our capabilities to meet changing times and needs. As such and with recent global events and ongoing restrictions surrounding COVID-19, we’ve introduced online Podiatry consultations. This cutting edge process, allows you to have a video consultation with one of our friendly Podiatrists so that you can find out what is causing your pain and get it resolved ASAP. These appointments are available to existing and new patients who cannot attend in person due to location, self-isolation or government restrictions. They are even perfect for those mornings you simply don’t want to leave the comfort of your own house! Don’t live in Cairns or even Far North QLD? That’s perfectly fine! This is one of the added bonuses of our online Podiatry consultations – we can take our expertise to patients all over Australia. For more information or to book one of our online Podiatry consultations contact FNQ Podiatry & Orthotics today on (07) 4045 5749 or email

What Are Online Podiatry Consultations?

By using the Physitrack app, we’re able to provide personalised consultations to help diagnose and treat your condition. Via the app, we will be with you every step of the way, providing advice and instructions for personalised rehabilitation plans.

What Can We Treat via an Online Podiatry Consultation?

You’d be surprised at what we can assess and treat via an online Podiatry consultation. In fact, research suggests that online appointments can be just as effective as a traditional, hands-on consultations for a multitude of musculoskeletal conditions. Nothing is more frustrating than the vague information you receive from ‘Dr Google’. You are often left thinking you have got shin splints, cancer and a torn muscle all at the same time! Why use ‘Dr Google’ when you can talk to one of our experienced Podiatrists over your phone, tablet or PC to help diagnose and formulate a treatment plan that is tailored specific to your complaint and goals. All from the comfort of your own home or office!

Of course, there are some conditions that require hands on manual therapy, in which case we can arrange an appointment at one of our clinics as and when you are able to attend. Don’t live in Cairns or even Far North QLD? That’s perfectly fine! We can refer you to the appropriate specialists or doctors in your area if required.

Here are just a handful of conditions we are able to successfully treat via online consultations:

How Does An Online Podiatry Consultation Work?

We’ve managed to streamline our online Podiatry consultations so that it is a hassle-free and efficient process. The following explains this simple process.

  1. Click this link to put forward an expression of interest for an online Podiatry consultation and outline what type of issue you are requiring the appointment for e.g. heel pain.
  2. One of our friendly team members will contact you ASAP via your preferred form of contact (phone, email etc) to arrange a time that suits you. We will then talk you through the simple process of connecting to the free Physitrack app or the Physitrack website for the call. We will then process payment for the up-coming appointment.
  3. One of our experienced Podiatrists will contact you via the Physitrack app. We will then go through a thorough history of your current issue, diagnose what the likely causes/risk factors were and formulate a tailored treatment plan specific to your needs. This is the same process as a face-to-face consultation in one of our clinics except we are bringing our expertise into your home!
  4. After the completion of the consultation, your Podiatrist will then send you through a summary of our findings as well as any relevant exercise programs, information sheets etc.

It’s as simple as that!

Who Are Online Consultations Ideal For?

With the high demands of modern-day life, there are a number of individuals who benefit from online Podiatry consultations, such as;

  • Busy parents who are running around after their children and don’t have the time to drive to an appointment.
  • People who live in remote parts of Australia who can’t access Podiatry services.
  • Elderly, sick or immunocompromised patients who prefer not to leave the house.
  • Professional workers who are time poor.
  • FIFO mine workers.
  • Patients who would like a 2nd opinion from an experienced Podiatrist.

What Is The Cost Of An Online Appointment?

The cost of an initial 30-minute online appointment at FNQ Podiatry & Orthotics is $70 and the cost of a subsequent 20-minute appointment is $55. If you would like to book an online Podiatry consultation at FNQ Podiatry & Orthotics, please follow this link or alternatively, call our friendly team on 4045 5749.


Flat feet and lower limb biomechanics can cause lower back pain. We can help with a range of effective treatment options.


If you have knee pain, you might have Patellofemoral syndrome, which left untreated can become a chronic condition.


Active individuals often get shin splints. We can help with custom orthotics, massage and strapping.


Heel pain (Plantar Fasciitis) is the most common condition that presents at our clinics. We can help.


The average pair of feet walk approximately 200,000 km over the course of a lifetime - have you had yours checked recently?

Foot focussed. Technology inspired. Results driven.

Our new modern, purpose built clinic on Mulgrave Road in Earlville, is the only podiatry clinic north of south-east Queensland to include a running rehab room and gym. This clinic is a game changer for podiatry in North Queensland. Podiatrist Cairns.

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